Help Center
Learn the workspace
Guides for every page, feature, and attendee step — search or browse by topic.
Welcome — what this workspace does
A short overview of the product and how pieces fit together.
Getting started
Register, sign in, and reset password
How members get into the app and recover access.
Getting started
Sidebar map — every workspace page
What each left-nav item is for.
Workspace pages
Create a session (6 builder steps)
Details → video → schedule → signup design → room → review.
Building sessions
Schedule types explained
How each registrant’s start time is calculated.
Building sessions
Six registration page layouts
Classic, Split, Hero, Minimal, Urgency, Video style.
Building sessions
Manage sessions in My Webinars
Edit, pause, activate, duplicate, open signup.
Building sessions
What attendees experience
Signup → lobby → room → offer → replay.
Attendee experience
Room tools: chat, polls, CTA, offer timer
Engagement features timed to the recording.
Attendee experience
Enable the in-room AI assistant
Turn on AI in the builder and pick a model/provider.
AI assistant
AI Knowledge vs this Help Center
Two different knowledge systems — do not confuse them.
AI assistant
API keys: Anthropic, OpenAI, Gemini, OpenRouter, Grok
Personal keys vs platform master keys and credits.
AI assistant
Signup confirmation (instant)
Every registrant gets an email right after signup.
Email & reminders
Auto reminders: 1 week, 24h, 1h, 15m
Built-in sequence chain before each start time.
Email & reminders
Custom sequences & broadcasts
Add your own timed emails or one-shot campaigns.
Email & reminders
Registrations list & CSV export
Find leads and download them.
Integrations & insights
Webhooks & integrations
Push events to Zapier, Make, or your CRM.
Integrations & insights
Analytics
Measure signups, watch time, and CTA performance.
Integrations & insights
SMTP settings (send from your domain)
Host, port, encryption, from name/email, footer.
Account & plans
Plans, feature gates & AI credits
How limits work on Starter / Pro / Agency style tiers.
Account & plans
Why pages look full-width
App pages bypass theme and page builders.
Workspace pages
Launch checklist
A practical go-live list before sharing your link.
Getting started
Troubleshooting common issues
Mail not sending, AI errors, pages not full width, cron.
Account & plans